Privacy Policy

Last updated: September 20, 2026

This Privacy Policy describes how Exostoria ("we", "us", or "our") collects, uses, and protects your personal information when you visit or make a purchase through https://exostoria.shop (the "Website").

By using our Website, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

When you visit our Website or place an order, we may collect certain information necessary to provide our services and process your purchase.

Information You Provide

When you place an order, create an account, contact us, or otherwise interact with our Website, we may collect information such as:

• Your full name

• Billing and shipping address

• Email address

• Phone number

• Order details and purchase history

• Payment and transaction information

• Information you provide when contacting customer support

Payment information may be processed securely by our payment providers. We do not intentionally store complete payment card details on our own systems.

Information Collected Automatically

When you browse our Website, certain information may be collected automatically, including:

• IP address

• Browser type and version

• Device type

• Operating system

• Time zone

• Pages and products you view

• Search terms and interactions with the Website

• Referring website

• Date and time of your visit

• Cookie and similar technology information

This information may be used to understand how visitors use our Website and to improve its functionality, security, and performance.

2. How We Use Your Information

We may use the information we collect to:

• Process and fulfill your orders

• Process payments and transactions

• Arrange shipping and delivery

• Send order confirmations and updates

• Provide customer support

• Respond to questions and requests

• Manage your account, if applicable

• Prevent fraud and unauthorized transactions

• Improve our Website, products, and services

• Analyze Website traffic and usage

• Send promotional communications when you have chosen to receive them

• Comply with applicable legal and regulatory requirements

We only use your personal information for legitimate business purposes and as necessary to provide the services you request.

3. Cookies

Our Website may use cookies and similar technologies to improve your browsing experience.

Cookies are small files stored on your device that can help us remember your preferences, maintain your shopping cart, understand how visitors use our Website, and improve our services.

Cookies may be used for purposes such as:

• Essential Website functionality

• Shopping cart and checkout functionality

• Customer account functionality

• Website analytics

• Performance monitoring

• Marketing and advertising, where applicable

You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of some parts of the Website.

4. Analytics

We may use analytics services to understand how visitors interact with exostoria.shop.

Analytics information may include pages visited, time spent on the Website, device information, general geographic information, and other usage information.

This information helps us improve the Website and provide a better shopping experience.

5. Sharing Your Personal Information

We may share personal information with trusted third-party service providers when necessary to operate our business and provide our services.

These providers may include:

• Payment processors

• Shipping and delivery providers

• Website hosting and e-commerce service providers

• Analytics providers

• Customer support services

• Email and marketing service providers

• Fraud prevention and security services

These third parties may only receive the information necessary to perform the services they provide to us.

We may also disclose personal information when required by law, legal proceedings, government authorities, or when necessary to protect our rights, customers, Website, or business.

6. Payment Information

When you make a purchase through our Website, your payment may be processed by a third-party payment provider.

Payment providers may collect and process payment information according to their own privacy policies and security practices.

We do not intentionally store complete credit or debit card information on our own servers.

7. Order and Customer Information

When you place an order, we retain certain information necessary to process and manage your purchase.

This may include your name, contact details, shipping information, order number, products purchased, transaction information, and communications relating to your order.

We may retain this information for as long as necessary to fulfill our business, legal, accounting, and record-keeping obligations.

8. Marketing Communications

If you choose to subscribe to our newsletter or promotional communications, we may use your email address to send you information about:

• New products

• Promotions and discounts

• Special offers

• Website updates

• Other information related to Exostoria

You may unsubscribe from marketing emails at any time by using the unsubscribe link included in the email or by contacting us at support@exostoria.shop.

9. Third-Party Links

Our Website may contain links to third-party websites or services.

We are not responsible for the privacy practices, security, content, or policies of third-party websites.

We recommend reviewing the privacy policy of any third-party website you visit.

10. Data Security

We take reasonable measures to protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmission over the Internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security of your information.

11. Children's Privacy

Our Website is not intended for children who are unable to legally make purchases or provide personal information without appropriate consent.

We do not knowingly collect personal information from children for purposes that are not permitted by applicable law.

If you believe that a child has provided us with personal information, please contact us so that we can review and, where appropriate, delete the information.

12. Your Privacy Rights

Depending on your location and applicable law, you may have rights regarding your personal information, which may include the right to:

• Request access to personal information we hold about you

• Request correction of inaccurate information

• Request deletion of certain personal information

• Withdraw consent where processing is based on consent

• Opt out of certain marketing communications

• Request information about how your personal information is used

To exercise an applicable privacy right, please contact us at support@exostoria.shop.

We may need to verify your identity before completing certain requests.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, Website, services, or applicable legal requirements.

When we make changes, we will update the "Last updated" date at the top of this page.

We encourage you to review this Privacy Policy periodically to stay informed about how we handle personal information.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal information, please contact us:

Exostoria

Website: https://exostoria.shop

Email: support@exostoria.shop